Introduction:
Opening Pandora's Black Box
Scene 1: On a cold and sunny morning in October 1985,
John Whittaker entered his office in the molecular biology building of the
Institut Pasteur in Paris and switched on his Eclipse MV /8000computer. A few seconds
after loading the special programs he had written, a three-dimensional picture
of the DNA double helix flashed onto the screen. John, a visiting computer
scientist, had been invited by the Institute to write programs that could
produce three-dimensional images of the coils of DNA and relate them to the
thousands of new nucleic acid sequences pouring out every year into the
journals and data banks. 'Nice picture, eh?' said his boss, Pierre, who was
just entering the office. 'Yes, good machine too,' answered John.
As to the 'good machine' Eagle, the flashback takes us back to a moment when it cannot run any program at all. Instead of a routine piece of equipment John Whittaker can switch on, it is a disorderly array of cables and chips surveyed by two other computers and surrounded by dozens of engineers trying to make it work reliably for more than a few seconds. No one in the team knows yet if this project is not going to turn out to be another complete failure like the EGO computer on which they worked for years and which was killed, they say, by the management.
In Whittaker's research project many things are unsettled. He does not know how long he is going to stay, if his fellowship will be renewed, if any program of his own can handle millions of base pairs and compare them in a way that is biologically significant. But there are at least two elements that raise no problems for him: the double helix shape of DNA and his Data General computer. What was for Watson and Crick the problematic focus of a fierce challenge, what won them a Nobel Prize, is now the basic dogma of his program, embedded in thousand of lines of his listing.
As for the machine that made West's team work day and night for years, it is now no more problematic than a piece of furniture as it hums quietly away in his office. To be sure, the maintenance man of Data General stops by every week to fix up some minor problems; but neither the man nor John have to overhaul the computer all over again and force the company to develop a new line of products.
Whittaker is equally well aware of the many problems plaguing the Basic Dogma of biology - Crick, now an old gentleman, gave a lecture at the Institute on this a few weeks ago - but neither John nor his boss have to rethink entirely the shape of the double helix or to establish a new dogma. The word black box is used by cyberneticians whenever a piece of machinery or a set of commands is too complex. In its place they draw a little box about which they need to know nothing but its input and output. As far as John Whittaker is concerned the double helix and the machine are two black boxes. That is, no matter how controversial their history, how complex their inner workings, how large the commercial or academic networks that hold them in place, only their input and output count. When you switch on the Eclipse it runs the programs you load; when you compare nucleic acid sequences you start from the double helix shape.
The flashback from October 1985 in Paris to Autumn 1951 in Cambridge or December 1980 in Westborough, Massachusetts, presents two completely different pictures of each of these two objects, a scientific fact - the double helix- and a technical artefact- the Eagle minicomputer. In the first picture John Whittaker uses two black boxes because they are unproblematic and certain; during the flashback the boxes get reopened and a bright coloured light illuminates them. In the first picture, there is no longer any need to decide where to put the phosphate backbone of the double helix, it is just there at the outside; there is no longer any squabble to decide if the Eclipse should be a 32-bit fully compatible machine, as you just hook it up to the other NOVA computers. During the flashbacks, a lot of people are introduced back into the picture, many of them staking their career on the decisions they take: Rosalind Franklin decides to reject the model-building approach Jim and Francis have chosen and to concentrate instead on basic X-ray crystallography in order to obtain better photographs; West decides to make a 32-bit compatible machine even though this means building a tinkered 'kludge', as they contemptuously say, and losing some of his best engineers, who want to design a neat new one. In the Pasteur Institute John Whittaker is taking no big risk in believing the three-dimensional shape of the double helix or in running his program on the Eclipse. These are now routine choices. The risks he and his boss take lie elsewhere, in this gigantic program of comparing all the base pairs generated by molecular biologists allover the world.
But if we go back to Cambridge, thirty years ago, whom should we believe? Rosalind Franklin who says it might be a three-strand helix? Bragg who orders Watson and Crick to give up this hopeless work entirely and get back to serious business? Pauling, the best chemist in the world, who unveils a structure that breaks all the known laws of chemistry?
The same uncertainty arises in the Westborough of a few years ago. Should West obey his boss, de Castro, when he is explicitly asked not to do a new research project there, since all the company research has now moved to North Carolina? How long should West pretend he is not working on a new computer? Should he believe the marketing experts when they say that all their customers want a fully compatible machine (on which they can reuse their old software) instead of doing as his competitor DEC does a 'culturally compatible' one (on which they cannot reuse their software but only the most basic commands)? What confidence should he have in his old team burned out by the failure of the EGO project? Should he risk using the new PAL chips instead of the older but safer ones?
Uncertainty, people at work, decisions, competition, controversies are what one gets when making a flashback from certain, cold, unproblematic black boxes to their recent past. If you take two pictures, one of the black boxes and the other of the open controversies, they are utterly different. They are as different as the two sides, one lively, the other severe, of a two-faced Janus. 'Science in the making' on the right side, 'all made science' or 'ready made science' on the other; such is Janus hifrons, the first character that greets us at the beginning of our journey. In John's office, the two black boxes cannot and should not be reopened. As to the two controverial pieces of work going on in the Cavendish and in Westborough, they are laid open for us by the scientists at work. The impossible task of opening the black box is made feasible (ifnot easy) by moving in time and space until one finds the controversial topic on which scientists and engineers are busy at work. This is the first decision we have to make: our entry into science and technology will be through the back door of science in the making, not through the more grandiose entrance of ready made science.
Now that the way in has been decided upon, with what sort of prior knowledge should one be equipped before entering science and technology? In John Whittaker's office the double helix model and the computer are clearly distinct from the rest of his worries. They do not interfere with his psychological mood, the financial problems of the Institute, the big grants for which his boss has applied, or with the political struggle they are all engaged in to create in France a big data bank for molecular biologists. They are just sitting there in the background, their scientific or technical contents neatly distinct from the mess that John is immersed in. If he wishes to know something about the DNA structure or about the Eclipse, John opens Molecular Biology ofthe Gene or the User's Manual, books that he can take off the shelf. However, if we go back to Westborough or to Cambridge this clean distinction between a context and a content disappears.
4: Tom West sneaks into the basement of a building
where a friend lets him in at night to look at a VAX computer. West starts
pulling out the printed circuits boards and analyses his competitor. Even his
first analysis merges technical and quick economic calculations with the
strategic decisions already taken. After a few hours, he is reassured.
'I'd been living in fear of VAX
for a year,' West said afterward. (...) 'I think I got a high when I looked at
it and saw how complex and expensive it was. It made me feel good about some of
the decisions we've made'. Then his evaluation becomes still more complex,
including social, stylistic and organisational features:
Looking into the VAX, West had
imagined he saw a diagram of DEC's corporate organization. He felt that V AX
was too complicated. He did not like, for instance, the system by which various
parts of the machine communicated with each other, for his taste, there was too
much protocol involved. He decided that V AX embodied flaws in DEC's corporate
organization. The machine expressed that phenomenally successful company's
cautious, bureaucratic style. Was this true? West said it did not matter, it
was a useful theory. Then he rephrased his opinions. 'With VAX, DEC was trying
to minimize the risk', he said, as he swerved around another car. Grinning, he
went on: 'We're trying to maximize the win, and make Eagle go as fast as a
raped ape.'
(Kidder: 1981, p. 36)
Peter's face betrayed something
important as he entered the door, and my stomach sank in apprehension at
learning that all was lost. Seeing that neither Francis nor I could bear any
further suspense, he quickly told us that the model was a three-chain helix
with the sugar phosphate backbone in the center. This sounded so suspiciously
like our aborted effort of last year that immediately I wondered whether we
might already have had the credit and glory of a great discovery if Bragg had
not held us back. (Watson: 1968, p. 102)
Was it Bragg who made them miss a major discovery, or was
it Linus who missed a good opportunity for keeping his mouth shut? Francis and
Jim hurriedly try out the paper and look to see if the sugar phosphate backbone
is solid enough to hold the structure together. To their amazement, the three
chains described by Pauling had
no hydrogen atoms to tie the three strands together.
Without them, if they knew their chemistry, the structure will immediately fly
apart.
Yet somehow Linus, unquestionably the world's most astute
chemist, had come to the opposite conclusion. When Francis was amazed equally
by Pauling's unorthodox chemistry, I began to breathe slower. By then I knew we
were still in the game. Neither of us, however, had the slightest clue to the
steps that had led Linus to his blunder. If a student had made a similar
mistake, he would be thought unfit to benefit from Cal Tech's chemistry
faculty. Thus, we could not but initially worry whether Linus's model followed
from a revolutionary reevaluation of the acid-based properties of very large
molecules. The tone of the manuscript, however, argued against any such advance
in chemical theory. (idem: p. 103)
To decide whether they are still in the game Watson and
Crick have to evaluate simultaneously Linus Pauling's reputation, common
chemistry, the tone of the paper, the level of Cal Tech's students; they have
to decide if a revolution is under way, in which case they have been beaten
off, or if an enormous blunder has been committed, in which case they have to
rush still faster because Pauling will not be long in picking it up:
When his mistake became known,
Linus would not stop until he had captured the right structure. Now our
immediate hope was that his chemical colleagues would be more than ever awed by
his intellect and not probe the details of his model. But since the manuscript
had already been dispatched to the Proceedings of the National Academy, by
mid-March at the latest Linus's paper would be spread around the world. Then it
would be only a matter of days before the error would be discovered. We had
anywhere up to six weeks before Linus again was in full-time pursuit of DNA.
(idem: p. 104)
'Suspense', 'game', 'tone', 'delay of publication', 'awe', 'six weeks delay' are not common words for describing a molecule structure. This is the case at least once the structure is known and learned by every student. However, as long as the structure is submitted to a competitor's probing, these queer words are part and parcel of the very chemical structure under investigation. Here again context and content fuse together. The equipment necessary to travel through science and technology is at once light and multiple. Multiple because it means mixing hydrogen bonds with deadlines, the probing of one another's authority with money, debugging and bureaucratic style; but the equipment is also light because it means simply leaving aside all the prejudices about what distinguishes the context in which knowledge is embedded and this knowledge itself.
At the onset of this voyage should be written:
ABANDON KNOWLEDGE ABOUT KNOWLEDGE ALL YE WHO ENTER HERE.
Learning to use the double helix and Eagle in 1985 to
write programs reveals none of the bizarre mixture they are composed of;
studying these in 1952 or in 1980 reveals it all. On the two black boxes
sitting in Whittaker's office it is inscribed, as on Pandora's box: DANGER: DO
NOT OPEN. From thetwo tasks at hand in the Cavendish and in Data General Headquarters,
passions, deadlines, decisions escape in all directions from a box that lies
open. Pandora, the mythical android sent by Zeus to Prometheus, is the second
character after Janus to greet us at the beginning of our trip. (We might need
more than one blessing from more than one of the antique gods if we want to
reach our destination safely.)
(2) When enough is never enough
Science has two faces: one that knows, the other that
does not know yet. We will choose the more ignorant. Insiders, and outsiders as
well, have lots of ideas about the ingredients necessary for science in the
making. We will have as few ideas as possible on what constitutes science. But
how are we going to account for the closing of the boxes, because they do,
after all, close up? The shape of the double helix is settled in John's office
in 1985; so is that of the Eclipse MV/8000 computer. How did they move from the
Cavendish in 1952 or from Westborough, Massachusetts, to Paris 1985? It is all
very well to choose controversies as a way in, but we need to follow also the
closure of these controversies. Here we have to get used to a strange acoustic
phenomen<?n. The two faces of Janus talk at once and they say entirely
different things that we should not confuse. Janus' first dictum:
Figure 1.2

Scene 6: Jim copies from various textbooks the forms of
the base pairs that make up DNA, and plays with them trying to see if a
symmetry can be seen when pairing them. To his amazement adenine coupled with
adenine, cytosine with cytosine, guanine with guanine and thymine with thymine
make very nice superimposable forms. To be sure this symmetry renders the sugar
phosphate backbone strangely misshapen but this is not enough to stop Jim's
pulse racing or to stop him writing a triumphant letter to his boss.
I no sooner got to the office
and began explaining my scheme than the American crystallographer Jerry Donohue
protested that the idea would not work. The tautomeric forms I had copied out
of Davidson's book were, in Jerry's opinion, incorrectly assigned. My immediate
retort that several other texts also pictured guanine and thymine in the enol
form cut no ice with Jerry. Happily he let out that for years organic chemists
had been arbitrarily favoring particular tautomeric forms over their alternatives
on only the flimsiest of grounds. (. . .) Though my immediate reaction was to
hope that Jerry was blowing hot air, I did not dismiss his criticism. Next to
Linus himself, Jerry knew more about hydrogen bonds than anyone in the world.
Since for many years he had worked at Cal Tech on the crystal structures of
small organic molecules, I couldn't kid myself that he did not grasp our
problem. During the six months that he occupied a desk in our office, I had
never heard him shooting off his mouth on subjects about which he knew nothing.
Thoroughly worried, I went back to my desk hoping that some gimmick might
emerge to salvage the like-with-like idea. (Watson: 1968, pp. 121-2)
Jim had got the facts straight out of textbooks which,
unanimously, provided him with a nice black box: the enol form. In this case,
however, this is the very fact that should be dismissed or put into question.
Or at least this is what Donohue says. But whom should Jim believe? The
unanimous opinion of organic chemists or this chemist's opinion? Jim, who tries
to salvage his model, switches from one rule of method, 'get the facts
straight', to other more strategic ones, 'look for a weak point', 'choose who
to believe'. Donohue studied with Pauling, he worked on small molecules, in six
months he never said absurd things. Discipline, affiliation, curriculum vitae,
psychological appraisal are mixed together by Jim to reach a decision. Better
sacrifice them and the nice like-with-like model, than Donohue's criticism. The
fact, no matter how 'straight', has to be dismissed.
The unforeseen dividend of having Jerry share an office
with Francis, Peter, and me, though obvious to all, was not spoken about. If he
had not been with us in Cambridge, I might still have been pumping out for a like-with-like
structure. Maurice, in a lab devoid of structural chemists, did not have anyone
to tell him that all the textbook pictures were wrong. But for Jerry, only
Pauling would have been likely to make the right choice and stick by its
consequences.
(idem: p. 132) The advice of Janus' left side is easy to
follow when things are settled, but not as long as things remain unsettled.
What is on the left side, universal well-known facts of chemistry, becomes,
from the right side point of view, scarce pronouncements uttered by two people
in the whole world. They have a quality that crucially depends on localisation,
on chance, on appraising simultaneously the worth of the people and of what
they say. Janus's second dictum:
Figure 1.3

Scene 7: West and his main collaborator, Alsing, are
discussing how to tackle the debugging program:
'I want to build a simulator,
Tom.' 'It'll take too long, Alsing. The machine'll be debugged before you get
your simulator debugged.' This time, Alsing insisted. They could not build
Eagle in anything like a year if they had to debug all the microcode on
prototypes. If they went that way, moreover, they'd need to have at least one
and probably two extra prototypes right from the start, and that would mean a
doubling of the boring, grueling work of updating boards. Alsing wanted a
program that would behave like a perfected Eagle, so that they could debug
their microcode separately from the hardware. West said: 'Go ahead. But I
betchya it'll all be over by the time you get it done.' (Kidder: 1981, p. 146)
The right side's advice is strictly followed by the two
men since they want to build the best possible computer. This however does not
prevent a new controversy starting between the two men on how to mimic in
advance an efficient machine. If Alsing cannot convince one of his team
members, Peck, to finish in six weeks the simulator that should have taken a
year and a half, then West will be right: the simulator is not an efficient way
to proceed because it will come too late. But if Alsing and Peck succeed, then
it is West's definition of efficiency which will turn out to be wrong.
Efficiency will be the consequence of who succeeds; it does not help deciding,
on the spot, who is right and wrong. The right side's advice is all very well
once Eagle is sent to manufacturing; before that, it is the left side's
confusing strategic advice that should be followed.
Janus'third dictum:
Figure 1.4

Scene 8: West has insulated his team for two years from
the rest of the company. 'Some of the kids,' he says, 'don't have a notion that
there's a company behind all of this. It could be the CIA funding this. It
could be a psychological test' (Kidder: 1982, p. 200).
During this time, however, West
has constantly lobbied the company on behalf of Eagle. Acting as a middle-man
he has filtered the constraints imposed on the future machine by de Castro (the
Big Boss), the marketing department, the other research group in North
Carolina, the other machines presented in computer fairs, and so on. He was
also the one who kept negotiating the deadlines that were never met. But there
comes a point when all the other departments he has lobbied so intensely want
to see something, and call his bluff. The situation becomes especially tricky
when it is clear at last that the North Carolina group will not deliver a
machine, that DEC is selling VAX like hot cakes and that all the customers want
a supermini 32-bit fully compatible machine from Data General. At this point
West has to break the protective shell he has built around his team. To be
sure, he designed the machine so as to fit it in with the other departments'
interests, but he is still uncertain of their reaction and of that of his team
suddenly bereft of the machine.
As the summer came on, increasing
numbers of intruders were being led into the lab - diagnostic programmers and,
particularly, those programmers from Software. Some Hardy Boys had grown fond
of the prototypes of Eagle, as you might of a pet or a plant you've raised from
a seedling. Now Rasala was telling them that they couldn't work on their
machines at certain hours, because Software needed to use them. There was an
explanation: the project was at a precarious stage; if Software didn't get to
know and like the hardware and did not speak enthusiastically about it, the
project might be ruined; the Hardy Boys were lucky that Software wanted to use
the prototypes-and they had to keep Software happy. (idem: p. 201)
Not only the Software people have to be kept happy, but
also the manufacturing people, those from marketing, those who write the
technical documentation, the designers who have to place the whole machine in a
nice looking box (not a black one this time!), not mentioning the stockholders
and the customers. Although the
machine has been conceived by West, through many
compromises, to keep all these people happy and busy, he cannot be sure it is
going to hold them together. Each of the interest groups has to try their own
different sort of tests on the machine and see how it withstands them. The
worst, for Tom West, is that the company manufacturing the new PAL chips is
going bankrupt, that the team is suffering a post partum depression, and that
the machine is not yet debugged.
ÔOur
credibility, I think, is running out,' West tells his assistants. Eagle still
does not run more than a few seconds without flashing error messages on the
screen. Every time they painstakingly pinpoint the bug, they fix it and then
try a new and more difficult debugging program. Eagle was failing its Multiprogramming
Reliability Test mysteriously. It was blowing away, crashing, going out to
never-never land, and falling off the end of the world after every four hours
or so of smooth running. 'Machines somewhere in the agony of the last few bugs
are very vulnerable,' says Alsing. 'The shouting starts about it. It'll never
work, and so on. Managers and support groups start saying this. Hangers-on say,
"Gee, I thought you'd get it done a lot sooner." That's when people
start talking about redesigning the whole thing.' Alsing added, 'Watch out for
Tom now.' West sat in his office. 'I'm thinking of throwing the kids out of the
lab and going in there with Rasala and fix it. It's true. I don't understand
all the details of that sucker, but I will, and I'll get it to work.' 'Gimme a
few more days,' said Rasala. (idem: p. 231)
A few weeks later, after Eagle has successfully run a
computer game called Adventure, the whole team felt they had reached one
approximate end: 'It's a computer,' Rasala said (idem: p. 233).
On Monday 8 October, a maintenance crew comes to wheel
down the hall what was quickly becoming a black box. Why has it become such?
Because it is a good machine, says the left side of our Janus friend. But it
was not a good machine before it worked. Thus while it is being made it cannot
convince anyone because of its good working order. It is only after endless
little bugs have been taken out, each bug being revealed by a new trial imposed
by a new interested group, that the machine will eventually and progressively
be made to work. All the reasons for why it will work once it is finished do
not help the engineers while they are making it.
Scene 9: How does the double helix story end?
In a series of trials imposed on the new model by each of
the successive people Jim Watson and Francis Crick have worked with (or
against). Jim is playing with cardboard models of the base pairs, now in the
keto form suggested by Jerry Donohue. To his amazement he realises that the
shape drawn by pairing adenine with thymine and guanine with cytosine are
superimposable. The steps of the double helix have the same shape. Contrary to
his earlier model, the structure might be complementary instead of being
like-withlike. He hesitates a while, because he sees no reason at first for
this complementarity. Then he remembers what was called 'Chargaff laws', one of
these many empirical facts they had kept in the background. These"laws'
stated that there
Janus's fourth dictum:

was always as much adenine as thymine and as much guanine
as cytosine, no matter which DNA one chose to analyse. This isolated fact,
devoid of any meaning in his earlier like-with-like model, suddenly brings a
new strength to his emerging new model. Not only are the pairs superimposable,
but Chargaff laws can be made a consequence of his model.
Another feature came to strengthen the model: it suggests
a way for a gene to split into two parts and then for each strand to create an
exact complementary copy of itself. One helix could give birth to two identical
helices. Thus biological meaning could support the model. Still Jim's cardboard
model could be destroyed in spite of these three advantages. Maybe Donohue will
bum it to ashes as he did the attempt a few days earlier. So Jim called him to
check if he had any objection. 'When he said no, my morale skyrocketed'
(Watson: 1968, p. 124).
Then it is Francis who rushes into the lab and 'pushes
the bases together in a number of ways'. The model, this time, resists
Francis's skepticism. There are now many decisive elements tied together with
and by the new structure. Still, all the convinced people are in the same
office and although they think they are right, they could still be deluding
themselves. What will Bragg and all the other crystallographers say? What objections
will Maurice Wilkins and Rosalind Franklin, the only ones with X-rays pictures
of the DNA, have? Will they see the model as the only form able to give, by
projection, the shape visible on Rosalind's photographs? They'd like to know
fast but dread the danger of the final showdown with people who, several times
already, have ruined their efforts. Besides, another ally is missing to set up
the trial, a humble ally for sure but necessary all the same: 'That night,
however, we could not firmly establish the double helix. Until the metal bases
were on hand, any model building would be too sloppy to be convincing' (idem:
p. 127).
Even with Chargaff laws, with biological significance,
with Donohue's approval, with their excitement, with the base pairing all on
their side, the helix is still sloppy. Metal is necessary to reinforce the
structure long enough to withstand the trials that the competitors! colleagues
are going to impose on it. The remainder of the double helix story looks like
the final rounds of a presidential nomination. Everyone of the other contenders
is introduced into the office where the model is now set up, fights with it for
a while before being quickly
overwhelmed and then pledging complete support to it.
Bragg is convinced although still worried that no one more serious than Jim and
Francis had checked the helix. Now for the big game, the encounter between the
model and those who for years had captured its projected image. 'Maurice needed
but a minute's look at the model to like it.' 'He was back in London only two
days before he rang up to say that both he and Rosy found that their X-ray data
strongly supported the double helix' (p..131). Soon Pauling rallies himself to
the structure, then it is the turn of the referees of Nature.
'Of course,' says the left side of Janus, 'everyone is
convinced because Jim and Francis stumbled on the right structure. The DNA
shape itself is enough to rally everyone.' 'No, says the right side, every time
someone else is convinced it progressively becomes a more right structure.'
Enough is never enough: years later in India and New Zealand other researchers
were working on a socalled 'warped zipper'3 model that did everything the
double helix does-plus a bit more; Pauling strongly supported his own structure
that had turned out to be entirely wrong; Jim found biological significance in
a like-with-like structure that survived only a few hours; Rosalind Franklin
had been stubbornly convinced earlier that it was a three-strand helix; Wilkins
ignored the keto forms revealed by Jerry Donohue; Chargaffs laws were an
insignificant fact they kept in the background for a long time; as to the metal
atom toys, they have lent strong support to countless models that turned out to
be wrong. All these allies appear strong once the structure is blackboxed. As
long as it is not, Jim and Francis are still struggling to recruit them,
modifying the DNA structure until everyone is satisfied. When they are through,
they will follow the advice of Janus's right side. As long as they are still
searching for the right DNA shape, they would be better off following the right
side's confusing advices. We could review all the opinions offered to explain
why an open controversy closes, but we will always stumble on a new controversy
dealing with how and why it closed. We will have to learn to live with two
contradictory voices talking at once, one about science in the making, the
other about ready made science. The latter produces sentences like 'just do
this. . . just do that. . .'; the former says 'enough is never enough'. The
left side considers that facts and machines are well determined enough. The
right side considers that facts and machines in the making are always
under-determined.4 Some little thing is always missing to close the black box
once and for all. Until the last minute Eagle can fail if West is not careful
enough to keep the Software people interested, to maintain the pressure on the
debugging crew, to advertise the machine to the marketing department.
(3) The first rule of method
We will enter facts and machines while they are in the
making; we will carry with us no preconceptions of what constitutes knowledge;
we will watch the closure of
the black boxes and be careful to distinguish between two
contradictory explanations of this closure, one uttered when it is finished,
the other while it is being attempted. This will constitute our first rule of
method and will make our voyage possible.
To sketch the general shape of this book, it is best to
picture the following comic strip: we start with a textbook sentence which is
devoid of any trace of fabrication, construction or ownership; we then put it
in quotation marks, surround it with a bubble, place it in the mouth of someone
who speaks; then we add to this speaking character another character to whom it
is speaking; then we place all of them in a specific situation, somewhere in
time and space, surrounded by equipment, machines, colleagues; then when the
controversy heats up a bit we look at where the disputing people go and what
sort of new elements they fetch, recruit or seduce in order to convince their
colleagues; then, we see how the people being convinced stop discussing with
one another; situations, localisations, even people start being slowly erased;
on the last picture we see a new sentence, without any quotation marks, written
in a text book similar to the one we started with in the first picture. This is
the general movement of what we will study over and over again in the course of
this book, penetrating science from the outside, following controversies and
accompanying scientists up to the end, being slowly led out of science in the
making.

In spite of the rich, confusing, ambiguous and
fascinating picture that is thus revealed, surprisingly few people have penetrated
from the outside the inner workings of science and technology, and then got out
of it to explain to the outsider how it all works. For sure, many young people
have entered science, but they have become scientists and engineers; what they
have done is visible in the machines we use, the textbooks we learn, the pills
we take, the landscape we look at, the blinking satellites in the night sky
above our head. How they did it, we don't know. Some scientists talk about
science, its ways and means, but few of them accept the discipline of becoming
also an outsider; what they say about their trade is hard to double check in
the absence of independent scrutiny. Other people talk about science, its
solidity, its foundation, its development or its dangers; unfortunately, almost
none of them are interested in science in the making. They shy away from the
disorderly mixture revealed by science in action and prefer the orderly pattern
of scientific method and rationality. Defending science and reason against pseudo-sciences,
against fraud, against irrationality, keeps most of these people too busy to
study it. As to the millions, or billions, of outsiders, they know about
science and technology through popularisation only. The facts and the artefacts
they produce fall on their head like an external fate as foreign, as inhuman,
as unpredictable as the olden Fatum of the Romans.
Apart from those who make science, who study it, who
defend it or who submit to it, there exist, fortunately, a few people, either
trained as scientists or not, who open the black boxes so that outsiders may
have a glimpse at it. They go by many different names (historians of science
and technology, economists, sociologists, science teachers, science policy
analysts, journalists, philosophers, concerned scientists and citizens,
cognitive anthropologists or cognitive psychologists), and are most often filed
under the general label of'science, technology and society'. It is on their
work that this book is built. A summary of their many results and achievements
would be worth doing, but is beyond the scope of my knowledge. I simply wish to
summarise their method and to sketch the ground that, sometimes unwittingly,
they all have in common. In doing so I wish to help overcome two of the
limitations of'science, technology and society' studies that appear to me to
thwart their impact, that is their organisation by discipline and by object.
Economists of innovation ignore sociologists of
technology; cognitive scientists never use social studies of science;
ethnoscience is far remote from pedagogy; historians of science pay little
attention to literary studies or to rhetoric; sociologists of science often see
no relation between their academic work and the in vivo experiments performed
by concerned scientists or citizens; journalists rarely quote scholarly work on
social studies of science; and so on.
This Babel of disciplines would not matter much if it was
not worsened by another division made according to the objects each of them
study. There exist historians of eighteenth-century chemistry or of German
turn-of-the-century physics; even citizens' associations are specialised, some
in fighting atomic energy, others in struggling against drug companies, still
others against new math teaching; some cognitive scientists study young
children in experimental settings while others are interested in adult daily
reasoning; even among sociologists of science, some focus on micro-studies of
science while others tackle large-scale engineering projects; historians of
technology are often aligned along the technical specialities of the engineers,
some studying aircraft industries while others prefer telecommunications or the
development of steam engines; as to the anthropologists studying 'savage'
reasoning, very few get to deal with modern knowledge.
This scattering of disciplines and objects would not be a
problem if it was the hallmark of a necessary and fecund specialisation,
growing from a core of common problems and methods. This is however far from
the case. The sciences and the technologies to be studied are the main factors
in determining this haphazard growth of interests and methods. I have never met
two people who could agree on what the domain called 'science, technology and
society' meant - in fact, I have rarely seen anyone agree on the name or indeed
that the domain exists! I claim that the domain exists, that there is a core of
common problems and methods, that it is important and that all the disciplines
and objects of ' science, technology and society' studies can be employed as so
much specialised material with which to study it.
To define what is at stake in this domain, the only thing
we need is a few sets of concepts sturdy enough to stand the trip through all
these many disciplines, periods and objects. I am well aware that there exist
many more sophisticated, subtle, fast or powerful notions than the ones I have
chosen. Are they not going to break down? Are they going to last the distance?
Will they be able to tie together enough empirical facts? Are they handy enough
for doing practical exercises.? These are the questions that guided me in
selecting from the literature rules ofmethod and principles and to dedicate one
chapter to each pair.
The status of these rules and that of the principles is rather
distinct and I do not expect them to be evaluated in the same way. By 'rules of
method' I mean what a priori decisions should be made in order to consider all
of the empirical facts provided by the specialised disciplines as being part of
the domain of 'science, technology and society'. By 'principles' I mean what is
my personal su,mmary of the empirical facts at hand after a decade of work in
this area. Thus, I expect these principles to be debated, falsified, replaced
by other summaries. On the other hand, the rules of method are a package that
do not seem to be easily negotiable without losing sight of the common ground I
want to sketch. With them it is more a question of all or nothing, and I think
they should be judged only on this ground: do they link more elements than
others? Do they allow outsiders to follow science and technology further,
longer and more independently? This will be the only rule of the game, that is,
the only 'meta' rule that we will need to get on with our work.